The Savvy Director Blog

If your board is now contemplating the transition from virtual meetings back to in-person ones, you may once again be confronted with the dreaded decision, “Where should I sit?”

Okay, I get that this is not the most urgent and compelling matter in front of a board director, but it may actually cause you a small amount of anxiety when you're confronted with all those empty chairs. I know that, personally, I've been grateful for tent cards in such a situation.

Is there a right place and a wron...

In last week’s Savvy Director post, I wrote about healthy tension among board members, and the need to prevent it from deteriorating into disruptive conflicts, or resolving the conflicts quickly if they do arise.

But there’s a certain kind of conflict that arises in the boardroom that I didn’t address – one that requires finesse and sensitivity to manage. I’m referring to conflict between the CEO (often called the Executive Director in the non-profit world) and the board.

The relationship be...

Does kindness have a place in the boardroom?

Lately I’ve read a few interesting articles about the value of being kind vs. being nice. It got me thinking about how this distinction applies to a board of directors.

The Savvy Director understands that being effective requires more than just knowledge of the esoteric rules of board governance. It requires understanding people - how they think, behave and interact with each other. In fact, one of The Six Key Habits of The Savvy Director is ‘Coll...

You know the old saying … ‘One bad apple spoils the bunch.’

According to Merriam-Webster, when we use the phrase ‘bad apple’ to refer to a person, we mean ‘someone who creates problems or causes trouble for others; specifically: a member of a group whose behavior reflects poorly on or negatively affects or influences the remainder of the group.’

Oddly enough, over time, the concept has been used to describe the opposite situation. In recent times, we quite often hear that ‘a few bad apples’ ...

A couple of days ago, DirectorPrep co-founder Alice Sayant shared with me that her car wouldn’t start. The battery had just enough juice for auxiliary power, but not enough to turn over the engine.

Now, in our part of the world (the Canadian Prairies), a dead car battery is a fairly common occurrence in the middle of a cold winter. But it hasn’t even been that cold (at least, not yet.) And not only is her car parked in the garage, but the block heater (click here if you’ve never heard of a bl...

Recently, I worked with a board of directors to prepare a list of potential interview questions for prospective board members. The questions were carefully selected to try to uncover candidates’ ‘Three C’s’ – competence, character, and chemistry.

The first two C’s are fairly obvious. Competence questions focus on education, knowledge, skills, and experience. Character questions are meant to reveal the candidate’s integrity and moral courage.

But what is the third ‘C’ – chemistry? And how doe...

As individual directors, it can sometimes be difficult to see whether our words and actions in the boardroom have any effect whatsoever. This can be frustrating, to say the least. I've found that it’s especially hard for former CEOs, who are used to being the decision-maker in the room.

As opposed to the one person at the top of the org chart, the board of directors is a group of people, even though the board is said to “speak with one voice.” If there is only one voice to be heard externally...

Countless times, I’ve sat impatiently at the board table waiting for another director to stop talking so I could have my turn. Needless to say, I was not really listening to what they were saying. My mind was preoccupied with my own upcoming pearls of wisdom. I know I’m not alone in this.

“Most people do not listen with the intent to understand; they listen with the intent to reply.” – Steven Covey

But if everyone is mentally practicing their own response, and no one is really listening,...

“I can get my hair cut today!”

Hey, it's a very real thing for people who have hair available to cut. Getting a haircut is one of the early reliefs coming out of restrictions being lifted. A return to normal, something customers can control.

Your hair stylist or barber is glad to see you, and glad to be seen by you. Your stylist’s business is fortunate. As long as you have hair, I’m pretty sure you will return to your previous habit of regular haircuts.

That got me to thinking about custome...

Many boards have been functioning well these past weeks, but others have become divided over the important issues that are now confronting them.

More than a few Savvy Director readers have described situations where sharp divisions have developed around the board table while dealing with significant decisions arising from the pandemic. These are not just cases where one or two directors disagree with the majority. They are situations where the board is split 60/40 or 50/50 on sensitive, signi...