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Some of you know this story … my first board meeting fifteen years ago was a disaster – a horrific experience really. I had been asked to represent the regional chapter of my professional association on the national board. Then, while I was flying to Toronto to attend my first meeting, my local group sent a letter to the chair of the national board demanding that the CEO be replaced, without me knowing about it.
How do you think that went over with my new board?
What kind of welcome mat do you think they rolled out for this new director? I got killed.
Not only was this my first meeting with the national board – it was my first board meeting ever! As you can imagine, there is more to the story and we can save that for another day. For now, let’s just say my chapter had vocalized the ‘elephant in the room’ by writing that letter – the organization had been hemorrhaging membership for many years – but the execution was deeply flawed,...